Huston, we have a problem ?
No, we don’t. We only have solutions. But actually the way you bring us your issues and the way we solve it is poor, not clean, not safe and not structured. Today, we’re adding a major improvement on the website introducing the support tickets.
You have a problem ? You need help ?
So open a ticket ! So quick, so simple, and your request will not be lost in the space. Just click Open a ticket under the new Support menu. Fill the fields and submit. Please be the most concise as possible.
Using abusivly the URGENT priority is punished. You’ll get banned from the support and will not being supported in the future.